General
General Questions
Where is your store located?
We are located in Plot No 340, Rose Apartment, Dwarka Sector 18B, Near DDA Sports
complex, Sector 17, Dwarka, New Delhi - 110078.
What is the store timing?
The store opens at 10:30 AM and closes at 8:30 PM, every day.
Do you have a broadcasting channel for regular updates?
Yes, we have a broadcasting channel to receive updates on all upcoming articles and
offers. You can join the channel through
this link.
How can we connect with you in case of any issue?
You can always reach out to us on our official WhatsApp number
+91 8796187569.
How do I choose the correct size?
Check our detailed size guide available on every product page for exact measurements.
Are your clothes true to size?
Yes, but please check the product description to see if an item has a tight or
oversized fit.
Shipping
Shipping & Delivery
Where do you ship?
We ship around the globe. No matter which city or country you're in, we've got you covered.
How much does shipping cost?
Standard shipping charges are ₹149. If your order value is above ₹999, delivery in
India is absolutely free. Internationally, we charge $25 as shipping charges.
How long will it take to get my order?
Order duration may vary city to city, but the standard delivery time is 7 days from
the date of order domestically. International delivery can take up to 20–25 days to reach the destination.
Can I track my order?
Yes, you will be provided with an order track ID on WhatsApp after the order is dispatched.
Returns
Returns & Exchanges
What is your return policy?
We don't accept any returns. We only accept exchange requests within 3 days after delivery.
What is the process of the exchange?
After receiving the order, in case the size is not working for you and you want a
different size, you can do that on our website from your order history. Once you put a request for the exchange,
you will have to return the item back to our store address. As soon as the exchange is received, we will dispatch
the new one with the correct size you want. In case it is a free size, it is not eligible for any exchange.
Will there be any shipping fee for an exchange order?
No, there is no shipping fee charged for the exchange. But you will have to arrange a
return to us at your own cost.
In case I get any problem in exchange, what should I do?
In case of any problem, you can always get in touch with us on our official WhatsApp
number
+91 8796187569.
What payment methods do you accept?
We accept all major credit & debit cards, Paypal, Paytm, PhonePe, Google Pay & UPI.
Can I change or cancel my order?
Yes, you can change or cancel your order within 24 hours of placing it. After 24 hours,
no changes will be accepted.
My promo code is not working, what should I do?
Ensure the code has not expired or matches the specific items in your shopping cart. In
case you still face a problem, please speak with us on our official WhatsApp number
+91 8796187569.
